Privacy Policy

Last updated July, 2025.

At goa, we’re committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


This policy is issued by goa Billboards Pty Ltd (ABN: 56010347798 ) (“goa”, “we”, “us”, or “our”). It applies to all visitors to our website and users of our services.


What we collect

We may collect the following types of personal information:

  • Your name, job title, company name, and contact details (including email address and phone number)
  • Demographic and preference information
  • Details you submit via web forms, surveys, or event registrations
  • Information collected through cookies, tracking technologies, and analytics tools (e.g. your IP address, device, browser type, and browsing behaviour)
  • Any other information you voluntarily provide


Why we collect it

We collect and use your information to:

  • Understand your needs and deliver better service
  • Communicate with you effectively, including responding to enquiries
  • Send you updates, event invitations, newsletters, special offers, or other marketing communications you’ve opted into
  • Improve our products, services, and website functionality
  • Customise content and experiences based on your interests
  • Conduct surveys and market research
  • Meet legal obligations and manage risks

You can opt out of marketing communications at any time.

How we collect it

We collect personal information:

  • Directly from you when you interact with our website, complete a form, register for an event, or contact us
  • Automatically via cookies, pixels, and similar technologies that track website usage
  • From publicly available sources or third-party services you engage with (e.g. social media, analytics tools)


Cookies and tracking technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand which pages you visit, personalise content, and serve you more relevant advertising.

We also use third-party tracking (including Google Ads remarketing) to show ads based on your past visits to our site. This helps us share offers or updates you may be interested in.

You can manage or opt out of cookies by adjusting your browser settings or visiting the Google Ads Preferences Manager.

Disclosure of your information

We only share your personal information:

  • With trusted service providers (e.g. CRM, cloud hosting, marketing platforms) who support our business
  • Where required by law or to comply with legal processes
  • If reasonably necessary to protect our legal rights or investigate fraud
  • In the event of a business transfer, merger, or sale
  • With your express consent

Some of our partners or systems may store or access data outside Australia. In these cases, we ensure appropriate safeguards are in place.

Security of your information

We take security seriously. Your information is protected through physical, electronic, and procedural safeguards, including secure servers, access controls, encryption, and staff training.

We only keep your information as long as needed for the purpose it was collected. When no longer required, we securely destroy or de-identify it.

Access and correction

You can request access to the personal information we hold about you or ask us to correct it if it’s inaccurate, out of date, or incomplete. Simply contact us via the details below.

We’ll respond within a reasonable time (usually within 30 days) and provide access unless there’s a lawful reason not to.

Controlling your personal information

  • You can opt out of receiving marketing emails by clicking the unsubscribe link or emailing us.
  • You can withdraw consent or request deletion of your data at any time.
  • You can choose to disable cookies in your browser, but this may impact your website experience.

Links to other websites

Our website may contain links to external sites. Once you leave our site, we’re no longer responsible for how your data is handled. Please check the privacy policies of those websites.

Complaints and contact

If you have a question, concern, or complaint about how your personal information has been handled, contact us at:

info@goa.com.au
143 Abbotsford Road, Bowen Hills, Queensland, 4006

We take privacy complaints seriously and will respond promptly. If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Updates to this policy

We may update this policy from time to time. Any changes will be posted on this page. We recommend reviewing it periodically to stay informed.